Description: We are looking for a Chat Specialist for Business Support to assist sales roles internally for our client, who is a world market leader in enterprise application software. Are you a fast learner and an apt communicator ready to work for a global company? Get back to us. Assisting internal customers (mainly sales people and account managers) regarding business applications, processes and deals at a global level Handling inquiries by detecting the problem, defining it, troubleshooting and identifying its resolution Communication with internal customers mainly using a chat tool and a remote access tool Prioritizing issues and de-escalating challenging situations Ensuring internal customer satisfaction using communication skills and application of best practices Cooperation with Chat Unit colleagues in Prague and international teams, sharing best practices and knowledge
Work - Field of position: Customer service
Work - Type of employment: Full time
URL: https://www.manpower.cz/hledam-praci/detail-pozice/?id_position=64056#reakce-pozice
Last update: 20. 09. 2025, 00:40
Data source: Manpower.cz